Refund and Return Policy



At Sapience InterGlobe Private Limited, we strive to provide our customers with exceptional service and unparalleled satisfaction. Our commitment to delivering high-quality work is unwavering. Please review our refund and return policy carefully before engaging in any services with us.

1. Refund Policy:

Once work has commenced on a project, we regret to inform you that we cannot provide any refunds. This policy is in place to ensure fairness to both parties involved and to compensate for the time, effort, and resources invested in initiating and executing the project.

2. Return Policy:

As the nature of our services primarily involves the provision of intellectual property, digital assets, or customized solutions tailored to the specific requirements of each client, returns are not applicable. Once deliverables have been provided to the client, they are considered final and non-returnable.

3. Exceptions:

In rare cases where there may be discrepancies or errors attributable to Sapience InterGlobe Private Limited, we will diligently review the situation and work towards an equitable resolution. Such exceptions will be evaluated on a case-by-case basis and may include revisions, adjustments, or alternative solutions, but will not entail a refund after the commencement of work.

4. Cancellation Policy:

Clients may cancel their engagement with Sapience InterGlobe Private Limited before the commencement of work without incurring any charges. However, once the project has initiated, cancellation will not entitle the client to a refund.

5. Contact Us:

If you have any questions or concerns regarding our refund and return policy, please feel free to contact our customer service team. We are committed to providing clarity and assistance in ensuring a smooth and satisfactory experience for our valued clients.

6. Disclaimer:

Sapience InterGlobe Private Limited reserves the right to modify or update this refund and return policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. It is the responsibility of the client to review this policy periodically for any updates.

By engaging in our services, you acknowledge and agree to abide by the terms outlined in this refund and return policy.